Privacy Policy
1. Information We Collect
When you use our website or services, we may collect the following personal information:
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Personal Data: Name, phone number, email address, and home address (if provided for mobile services or invoicing purposes).
Appointment Data: Details of bookings, preferences, and history of visits.
Payment Information: We do not store card details, but payments made online may be processed through third-party providers such as Stripe or PayPal.
Marketing Preferences: If you sign up for our newsletter or promotions.
Website Usage Data: IP address, browser type, and analytics data through cookies or similar tracking technologies.
2. How We Use Your Information
We collect your data for the following purposes:
- To manage and confirm your appointments.
- To send you booking confirmations and reminders.
- To respond to customer queries and provide support.
- To send promotional offers and updates (only if you have given consent).
- To improve our website, services, and customer experience.
- To comply with legal or regulatory requirements.
3. Sharing Your Data
We do not sell or trade your personal data. However, we may share your information with trusted third parties, including:
- Booking and scheduling software providers (e.g., Fresha, Booksy, etc.).
- Payment processors (e.g., Stripe, PayPal, etc.).
- Email marketing services (e.g., Mailchimp, if applicable).
- Legal or regulatory authorities when required by law.
All third-party service providers comply with GDPR and have appropriate security measures in place to protect your data.
4. Data Protection & Security
We take reasonable measures to secure your data, including:
- Secure servers and encryption for data transmission.
- Restricted access to personal data to authorised personnel only.
- Regular security assessments to prevent data breaches.
While we take all reasonable precautions, no online transmission or storage method is 100% secure.
5. Your Rights Under GDPR
Under the GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Object: Withdraw consent for marketing communications.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Restrict Processing: Request limited use of your data.
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To exercise any of these rights, contact us at eileenteehan@gmail.com
6. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies may be:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used for advertising and social media features.
You can control cookie settings via your browser or opt-out where applicable.
7. Retention of Data
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, we will notify you by email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at:
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Eileen Teehan Hairdressing,
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By using our website, you consent to the terms of this Privacy Policy.